Acumatica ERP Helps An Nhien Cafe Boost Profits
Acumatica ERP Helps An Nhien Cafe Boost Profits & Expansion
Founded in 2017, An Nhien Cafe has been expanding its presence in Ho Chi Minh City. The chain aimed to raise capital and scale its stores, but plans were delayed due to:
- Thin margins caused by high material losses.
- Sales data not reflecting actual performance.
- Accounting discrepancies that undermined investor trust.
After its Digital Transformation project with Acumatica ERP integrated with Loyverse POS, the results were clear:
- 3% reduction in COGS, turning loss-making stores into profitable ones.
- 60% faster stocktaking at stores.
- Real-time inventory accuracy across every location.
- Complete elimination of inventory fraud.
Hieu Tran – COO, An Nhien Coffee:
“Acumatica Mobile Apps solved our inventory errors, cutting COGS by 3% and turning many outlets from losses to profits.”
Acumatica Cloud ERP – The Technology Backbone for F&B Chains
Operations-First Cloud ERP
Designed with an Operations-First principle, Acumatica Cloud ERP prioritizes frontline staff (cashiers, baristas, warehouse clerks) and mid-level managers.
- Simple Mobile App + Barcode interface, usable after only 30 minutes of training.
- Real-time dashboards for mid-level managers to track store performance.
- Accurate data directly from the point of sale, reducing errors and improving compliance.
UUnlimited User Policy – Scale Without Added Cost
Unlike traditional ERPs (SAP, Oracle, Microsoft) that charge by users or branches, Acumatica offers Unlimited User licensing.
- Expand to hundreds of stores and thousands of employees without extra license fees.
- Ideal for large F&B chains or franchise models with high frontline staff.
- Allows businesses to grow quickly while keeping software costs optimized.
Modern ERP with Cloud + AI Agents
As a Cloud-native ERP, Acumatica is automatically updated with the latest features—no local servers needed. With built-in AI Agents, it provides:
- Seamless cloud stability and scalability, integrating easily with POS, banks, and e-invoice platforms.
- AI-driven sales and inventory analytics to detect anomalies and prevent fraud.
- AI-based demand forecasting to reduce material waste and optimize purchasing plans.
1. Front Office + Back Office Integration.
- Real-time sync between Loyverse POS and Acumatica ERP.
- Eliminates manual re-entry, reduces errors, saves time.
- Smooth, transparent multi-store operations with easy scalability.
2. 100% Barcode & Mobile App Inventory.
- Staff can process in/out and stock counts directly at the counter.
- Multi-unit barcodes (carton, pack, bottle, cup) reduce mistakes.
- 60% faster stocktaking, eliminating fraud and discrepancies.
3. Real-Time P/L Tracking.
- Dashboards show profit & loss (P/L) by store and entire chain in real time.
- Enables managers and executives to make timely, accurate decisions.
- Essential for fundraising, as investors demand transparent, real-time data.
More Detail About Acumatica F&B Edition
Q&A
Q1: Why did An Nhien Cafe choose Acumatica ERP?
Because Acumatica offers real-time inventory control, Unlimited User licensing, and AI-powered forecasting, making it suitable for fast-growing F&B chains.
Q2: What was the biggest business challenge before ERP?
An Nhien struggled with material losses, inaccurate sales data, and accounting discrepancies, which slowed fundraising and expansion.
Q3: What key results did Acumatica deliver?
- 3% reduction in COGS.
- 60% faster stocktaking.
- Real-time P/L visibility.
- Elimination of inventory fraud.
Q4: How does Acumatica differ from traditional ERP systems?
Unlike SAP or Oracle, Acumatica’s Unlimited User model lets chains expand to hundreds of outlets and thousands of employees without extra license costs.
Q5: What is the “Operations-First” philosophy?
Acumatica is designed for frontline staff (cashiers, baristas, warehouse clerks) and mid-level managers, ensuring accurate data from the point of sale and better compliance.
Q6: What is the most important requirement an ERP solution must meet?
In the F&B industry, inventory in/out and stocktaking at the counter must be fast and simple on a mobile app, so sales and barista staff are not interrupted, ensuring service efficiency.
Q7: Why are supplier barcodes (GTIN) and multi-unit barcodes important in bar counter operations?
- GTIN barcodes ensure accuracy and speed when receiving goods by scanning the supplier’s carton or bottle codes, enabling traceability and reliable data from the start.
- Multi-unit barcodes (e.g., carton – pack – bottle – cup) allow baristas to operate quickly, withdrawing ingredients in the correct units actually used, preventing stock discrepancies and reducing data entry time.
